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Introduction
PitchSlap ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application PitchSlap (the "App").
Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the application.
Information We Collect
Personal Information
When you register for an account, we may collect:
- Email address
- Username
- Password (encrypted)
- Profile information (bio, avatar)
Audio Data
- Voice recordings created during practice sessions
- Pitch analysis data from your recordings
- Performance metrics and scores
Usage Information
- Practice session history
- Exercise completion data
- Achievement and progress data
- XP and level information
- Community interactions (likes, comments, follows)
Device Information
- Device type and operating system
- Unique device identifiers
- Mobile network information
- App version and usage statistics
Microphone Access
- The app requires microphone access to record your voice and provide real-time pitch detection
- Audio recordings are only created when you explicitly start a practice session
- You can manage microphone permissions in your device settings
How We Use Your Information
1. Provide Core Services
- Process and analyze your vocal recordings
- Track your progress and improvement
- Generate personalized recommendations
- Calculate performance metrics
2. Improve User Experience
- Customize content and features
- Develop new features and functionality
- Analyze usage patterns to improve the app
- Provide customer support
3. Communications
- Send you notifications about app activity
- Provide updates about new features
- Respond to your inquiries
- Send promotional content (with your consent)
Data Storage and Security
Storage
- User data is stored securely using industry-standard cloud infrastructure
- Audio recordings are stored in encrypted cloud storage
- We implement industry-standard security measures
Security Measures
- Passwords are encrypted using bcrypt hashing
- Data transmission uses SSL/TLS encryption
- Access to user data is restricted to authorized personnel
- Regular security audits and updates
Data Retention
- Active account data is retained while your account is active
- Deleted recordings are permanently removed within 30 days
- Account deletion requests are processed within 14 days
Data Sharing and Disclosure
We do NOT sell your personal information to third parties.
We may share your information in the following circumstances:
With Your Consent
- When you choose to share content publicly
- When you participate in community features
- When you connect with other users
Service Providers
- Cloud hosting and storage
- Analytics services
- Customer support tools
Legal Requirements
- To comply with legal obligations
- To protect our rights and safety
- To prevent fraud or abuse
- In response to lawful requests by public authorities
Your Privacy Rights
1. Access Your Data
- View all personal information we have collected
- Export your data in a portable format
2. Correct Your Data
- Update incorrect or incomplete information
- Edit your profile and preferences
3. Delete Your Data
- Request permanent deletion of your account
- Remove specific recordings or content
4. Restrict Processing
- Opt out of marketing communications
- Disable certain features or data collection
How to Exercise Your Rights
To exercise these rights, contact us at jorypai@gmail.com
Children's Privacy
PitchSlap is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.
California Privacy Rights (CCPA)
If you are a California resident, you have additional rights:
- Right to know what personal information is collected
- Right to know if personal information is sold or disclosed
- Right to opt out of the sale of personal information
- Right to deletion of personal information
- Right to non-discrimination for exercising CCPA rights
We do NOT sell your personal information.
European Privacy Rights (GDPR)
If you are in the European Economic Area (EEA), you have rights under GDPR:
- Right to access, rectification, and erasure
- Right to restrict or object to processing
- Right to data portability
- Right to withdraw consent
- Right to lodge a complaint with supervisory authority
International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place for such transfers.
Changes to Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by:
- Posting the new Privacy Policy in the app
- Updating the "Last Updated" date
- Sending you an email notification (for material changes)
Consent
By using PitchSlap, you consent to this Privacy Policy and agree to its terms.